Tuesday, March 9, 2010

SHIPPING COST AND TIME

What method of shipment do you use to ship items to me and how much does it cost?
I aways use Kangaroo. Shipping Costs are:

Penisular Malaysia (except Kelantan and Terengganu)
RM8 for 1st 4KGs
RM2 for every subsequent KG

Kelantan and Terengganu
RM10 for 1st 3KGs
RM2 for every subsequent KG

Sabah/Sarawak
RM10 for 1st KG
RM9 for every subsequent KG


SKYNET Courier Service. Shipping Costs are:

Penisular Malaysia (Zone 1)
RM8 for 1st 3KGs
RM2 for every subsequent KG

Sabah/Sarawak
RM14 for 1st KG
RM14 for every subsequent KG


International Shipping
For Singapore, Indonesia, Brunei customers, i find that using Normal Air Parcel by Pos Malaysia is the cheapest. You can refer the Shipping Costs from Pos Malaysia Website. Shipping time about 2 weeks.


How soon can I get my goods after I have made payment?
READY STOCK - I ship within 2-3 days of payment.

PRE-ORDER STOCK:
Please check at the right side bar.


The sending out date will follow which batch you are in, eg. if you can settled the payment before the closing date of 2nd batch, the good will ship out at the date of 2nd batch.

Delivery Time frames:
Kangaroo and Skynet - approximately 1-2 working days delivery to penisular and east malaysia. Unless your location is remote area, it might took up to 1 week.

Normal Air parcel - approximately 10-15 working days to East Malaysia, Singapore and Indonesia.


*The definition of working days = Mon - Fri. Sat and Sun NOT included.

*Delivery time frames are approximates. Sometimes it could arrive sooner or later depending on the post office / courier service. I cannot be responsible for postal delays which is beyond my control. Thank you for your understanding.



Will you provide any tracking number, and who shall i contact regarding parcel matter?
Yes, I will email the tracking number to you once the parcel sent. So you can trace the location of your parcel from time to time. For Kangaroo and Skynet Services, if you do not receive your parcel in 2 working days, you shall call their general line and ask about the status of your parcel, they are very helpful.

Kangaroo
General line: 03-5528 8228
Online tracking system: http://track.kangaroo.com.my/

Skynet
General line: 03-5623 9090
Online tracking system: http://www.skynet.com.my/

Normal Parcel by Pos Office
Online Tracking: http://www.pos.com.my/V1/main2.asp?c=/v1/TrackTrace/parcel/trackmenu.asp


Can i send my own forwarding company to pick up parcel from you?
Yes, you are mostly welcome.